Small Gab: Name badges
I can’t tell you how many times I walk into an office and team members don’t have name badges. Although name badges may seem quite simple and irrelevant in the grand scheme of the office, name badges provide a sense of familiarity and comfort for your patients. Lets face it, people are already on edge when they walk into a dental office…some would rather go through a car wash sans car before they get their teeth fixed. A small yet effective way to deal with a patient’s stress is to have them know who they are speaking to from the beginning to the end of their appointment. Name badges can help when a patient is saying wonderful things about a certain person to their friends and family, and it can also help with the awkward “I’ve seen this person every 6 months and I should probably remember her or his name but I don’t.” Name badges with the logo of the practice and the title of the person also shows unity and brand awareness…both extremely important pieces of your marketing strategy.
Happy Dentistry,
Gab.
Posted on January 12, 2014, in Management and tagged brand, name badges, patients, stress, unity. Bookmark the permalink. Leave a comment.
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